Zenith Bank, one of Nigeria’s leading financial institutions, has successfully restored full operational services across its electronic transaction channels, confirming that customers can now enjoy seamless access to digital banking services.
According to the bank, the restoration follows temporary disruptions caused by a routine upgrade of the bank’s technology infrastructure aimed to optimize service delivery but impacted e-channel services recently.
In a post shared by the bank on Thursday through its social media platforms, the leading lender confirmed that all services across its electronic channels have been fully reinstated.
Reiterating its commitment to providing quality digital services, the bank assured customers of exceptional service with its newly enhanced technology infrastructure, designed to deliver seamless and innovative financial solutions.
The statement reads:
“We are pleased to inform you that access to our digital channels has been restored, allowing you to perform transactions conveniently via your preferred platform.
“We appreciate your patience during the IT infrastructure upgrade and sincerely apologize for any inconveniences you experienced.
“Rest assured, we are dedicated to providing you with exceptional service, and the new IT infrastructure we have implemented will enable us to do so moving forward.
“Thank you for choosing to bank with us.”
However, Zenith Bank reminded customers, “We will NEVER call, SMS, or email you requesting your card details, PIN, token codes, mobile/internet banking login details, or any other account-related information.
“We will also NEVER ask you to click on a link to update your bank information or activate your account. If you receive such messages, please DO NOT respond.”
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