JMB joined organisations across the world in commemorating Customer Service Week 2025, celebrating the dedicated individuals behind its outstanding customer experience: the Customer Service, After-Sales, and Sales teams.
The event brought together key members of staff and management in an engaging and inspiring session facilitated by Mr Atoyebi Oyelere, Head of Commercial at CAP Plc, who led an interactive discussion on the importance of delivering effective customer service.
The session was both insightful and enjoyable, giving the team the opportunity to learn, laugh, and share personal experiences about serving customers and providing support beyond the point of purchase.
Speaking at the event, Mr Rabi Jamal, Group General Manager of JMG, reaffirmed the company’s commitment to service excellence, stating: “Customer service is the heart of our reputation and growth. There is no success without our customers, and it is through the daily commitment and passion of our customer service team that JMG’s vision is made possible.”
Also reflecting on the essence of the celebration, Mrs Anthonia Ogunsanya, Customer Service Manager, noted: “Excellence in service goes beyond solving problems; it is about building trust, providing reassurance, and ensuring that our customers feel valued at every stage.”
The event underscored JMG’s unwavering dedication to its customers, highlighting the vital role its teams play in delivering high-quality service across every interaction, and reaffirmed the company’s commitment to excellence in customer service.
About The Author
