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Business

FIDELITY SCORES BIG IN KPMG CUSTOMER EXPERIENCE SURVEY

In what has been termed the crowning glory of a successful year, the leading financial institution - Fidelity Bank Plc - has been recognized for its devotion to providing exceptional customer experience. According to the recently issued KPMG 2023 West Africa Banking Industry Customer Experience Survey, the bank recorded a marked improvement in its service delivery to customers from 2022 figures; moving from 13th to 5th position in Retail, 13th to 5th position in SME and 10th to 5th position in Corporate customer segment rankings. An excerpt from the foreword...
Economy

UNION BANK PLEDGES IMPROVED ACCESS TO CAPITAL FOR SMALL BUSINESSES AT BUSINESSDAY 100 SME CONFERENCE

The foremost financial institution, Union Bank of Nigeria, has reiterated its commitment to providing easy access to capital for Small and Medium-sized Enterprises (SME) in the country to boost the growth and profitability of the sector. This assertion was made at the 2023 edition of the ‘Top 100 Fastest Growing SMEs in Nigeria’ conference recently hosted by Business Day newspaper. The event, ‘Accelerating growth for SMEs in an era of uncertainty,’ brought together industry experts, small business owners, policymakers, and other stakeholders in the SME sector to evaluate and spotlight...
Enforcement

NAVY IMPOUNDS WOODEN BOAT WITH 150 BAGS OF CARGO

The Commander Nigerian Navy Ship BEECROFT and Maritime Component Commander of Operation AWATSE, Commodore Kolawole Olumide Oguntuga has disclosed the interception of a large wooden boat laden with over 150 bags of foreign parboiled rice around Lagos Anchorage. The interception which took place in the early hours of 25th November 2023 was made possible with the help of The Maritime Domain Awareness Facility the Falcon eye Alignment, and the Base Quick Response Team under ongoing Operation WATER GUARD. Following established protocols, the bags of rice were transported to the Nigerian...